- The Phone Book
Want to advertise?
If you'd like to enquire about one of our advertising products please contact the sales team on 0800 389 8886
Need some help?
For queries regarding the Supply & Delivery of your Phonebook, after sales enquiries for Classified Print & Online advertising call 0800 833 400 option 1
To find out when you’ll next receive a Phone Book please refer to our Compilation Dates
Online - it's quick and easy and you can attach images showing the changes you need
Post – Clearly mark your required amendments on each proof and post them to - BT Phone Book Operations, First Floor, Midland ATE, Station Street, Birmingham, B5 4AL
Fax – you can also fax changes to 01908 860581. Please mark each proof clearly to indicate the changes you require
BT provides a copy of The Phone Book covering your local area every 12 months
If you haven’t received a current copy and you are a BT customer, please Request a replacement or email directory.products@bt.com
Non-BT customers can buy a copy of The Phone Book via our online shop
Additional copies of The Phone Book are also available to order
Buy now – business customers
Buy now – residential customers
Special Phone Book Entries are adverts available under listings in the Classified, Business A-Z and Residential A-Z sections of the BT Phone Book
They feature your business name, address and telephone number and come in a range of sizes and font types. Find out more
If you have a query about your SPBE please contact our sales team on 0800 833 400 Option 2
* Statistics based on the BT Phone Book Consumer Study (May 2017 - top line data) carried out by BasisClassified Paid Line Entries are adverts available in the business-by-type section at the front of the Phone Book. It lets customers in your local area know who you are and what you do
If you have a query about your Classified Paid Line Entry please contact our sales team on 0800 833 400 Option 2
If you wish to change your details for searches by Type of Business please contact us on 0800 833 400
The data that we use for A –Z searches is supplied from a database (OSIS) to which all licensed Telecommunications Operators and Service Providers submit their customers' directory data
If your service provider is BT and you wish to change your entry, please call us on:
If you have a service provider other than BT you will need to contact your own service provider as BT is not able to make changes to this central database on behalf of other telephone service providers
Once you have asked your own service provider to make the necessary amendments the correct data will be added to the OSIS database for cascade to all directory service providers including BT
We're serious about sustainability and committed to minimising our impact on the environment. The BT Phone Books are 100% recyclable at the end of their life
When you've finished with your local Phone Book please recycle it
Documents are in PDF format.If you don't have Adobe Acrobat Reader installed on your computer, download it free here.